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Highlights

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Table of Contents

Introduction & Acknowledgements

1: Life is Not a Sitcom

2: Yada, Yada, Yada

3: Treasure Chest

4: Work & Home Survival Guide

5: Success Stories

About Words Can Heal

About the Authors

Endorsements

Table of Contents

Front Cover

Back Cover

Cover Page

Acknowledgements

About the Authors

Foreword

Chapter 1: Life is Not a Sitcom

Introduction
Millie
Eric
Lisa
Connie
Michael
Shelly
Roland
Summary

Chapter 2: Yada, Yada, Yada

Introduction
Allison & Kevin
A Folktale
Ruth Smith & Trina
Tasha & Laurel
Jamie & Lydia
Bettina & Jim
Elaine
Summary

Chapter 3: Treasure Chest

Introduction
Think Twice
Give the Benefit of the Doubt
Common Excuses for Gossip
Don't Judge, Solve
Avoid Gossipy Situations
Ask "At Whose Expense"
Say "Someone"
Change the Subject
Summary

Chapter 4: Work & Home Survival Guide

At Work Survival Guide Introduction
Marty & Ron
Norie & Sharon
Luke & Jody
Jill & Susan
Eileen & Neil
Talia
At Work Survial Guide Summary

At Home Survival Guide Introduction
Dan & Colleen
Kate & Arlene
Jeremy & Charlene
Cloe & Marc
Evelyn & Carl
Jody & Brian
At Home Survival Guide Summary

Chapter 5: Success Stories

Introduction
Ken & Marla
The Williams Family
Eli & Mr. Martin
Diane & Greta
Rachel & Michelle
George
Ann & Mrs. Morgan

Epilogue

About Words Can Heal



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